Bridge Live Frequently Asked Questions

Question 1

What is Bridge Live?

Accepted Answer

Bridge Live is a comprehensive platform connecting venues, performers, av techs, and fans in the live music ecosystem. We provide tools for venue booking, artist management, event promotion, and ticket sales all in one integrated platform.

Question 2

How do I get started with Bridge Live?

Accepted Answer

Getting started is easy! Simply sign up for an account, choose your role (venue agent, performer, av tech, or fan) and complete your profile. Once set up, you can start browsing events, booking venues, or discovering acts immediately.

Question 3

Is Bridge Live free to use?

Accepted Answer

Bridge Live offers both free and premium tiers. Basic features like browsing events and creating a profile are free. Premium features for venues and artists include advanced booking tools, event promotion, and priority support.

Question 4

What makes Bridge Live different from other platforms?

Accepted Answer

Bridge Live is the only platform that seamlessly connects all roles in the live music ecosystem. We offer integrated booking, payment processing, promotion tools, and analytics in one place, eliminating the need for multiple disconnected services.

Question 5

How can venues list their space on Bridge Live?

Accepted Answer

Bridge empowers venues to seamlessly promote their shows. The process is simple: a venue agent creates a free account, completes the venue profile, and adds a stage subscription. From there, the platform automatically communicates the venue’s information to the appropriate parties — ensuring every event booked is professionally promoted and aligned with the venue’s brand.

Question 6

What are the fees for Venues?

Accepted Answer

Bridge allows Venue Agents to subscribe individual stages and schedule unlimited events with ease, all covered under a simple monthly subscription. As an added benefit, venues can opt into our integrated payment system, which automates tax compliance and enables artists to receive direct deposit payments. This service carries a 2.7% transaction fee, applied only when payments are processed through the platform.

Question 7

How does the booking process work for Venues?

Accepted Answer

Bridge uses a role-based scheduling system built directly into our custom calendar. Venue agents can create roles, post gigs, and invite acts to view and accept opportunities. The system also supports dedicated roles for AV techs, ensuring every event is fully staffed and compliant.

Question 8

Can I manage multiple venues?

Accepted Answer

Yes! Venue Agents can manage multiple locations from a single dashboard. You can assign other Venue Agents different permission levels and track performance across all your venues.

Question 9

How can Performers leverage Bridge?

Accepted Answer

Bridge gives Performers the ability to create/join different Acts. This allows Performers to set up and manage different versions of how they perform — like solo shows, full band gigs, or side projects in other genres. All of these variations are easy to manage in one place. Artist management companies can also use the Performer role to oversee all of their Acts on the platform.

Question 10

How do I get booked for a gig on Bridge?

Accepted Answer

Bridge makes connecting Acts with Venues seamless. Performers can submit their Act profiles directly to Venues, while Venues can also send direct invitations to Acts. In addition, Performers can browse the open gig registry and send requests to be booked. This dual approach reduces friction, saves time, and streamlines the path from discovery to confirmation.

Question 11

What does it cost for Performers to use Bridge?

Accepted Answer

Bridge provides a free plan for Performers with up to four Acts. Within this plan, Acts can receive direct invitations, request gigs, submit professional profiles, manage schedules through the integrated calendar, and receive payments seamlessly — all at no charge. For those seeking more visibility, Bridge offers a premium upgrade: for $10/month, Performers can add an additional premium Act, which receives enhanced promotion across the platform, including featured placement in browse and event-specific promotions. This balance of accessibility and opportunity reflects Bridge’s mission to create a safe, professional environment where Performers can share their talents and grow their careers.

Question 12

Can bands and groups use Bridge Live?

Accepted Answer

Bridge supports collaborative Act management for groups of any size. A Performer can create a duo, trio, or large band, and invite other members to join. Once connected, all Performers share the same calendar, with event details to keep everyone aligned on schedules and updates. The shared Act is visible on each member's dashboard, while administrative control remains with the Performer who created the Act. This ensures both flexibility for the band and clarity of responsibility for scheduling and management.

Question 13

How does Bridge help AV Techs do their job?

Accepted Answer

Bridge streamlines coordination for AV Techs by delivering all the critical information needed before an event. Stage plots and input lists from the booked Act are automatically shared, along with direct contact details to resolve any questions in advance. Bridge also communicates arrival, setup, and soundcheck schedules, while transparently displaying each technician’s pay rate and assigned responsibilities. This clarity reduces friction, saves time, and ensures smoother event execution.

Question 14

How can I showcase my expertise on Bridge?

Accepted Answer

Bridge enables AV Techs to showcase their expertise through comprehensive profiles. Each profile can include a professional biography, AV Techs can list of consoles and other equipment they are proficient on, Venues they have worked at, and even a promotional video link. These profiles can be submitted directly to Venues, giving AV Techs greater visibility while helping venues make informed hiring decisions.

Question 15

How do I discover events near me?

Accepted Answer

Use our event discovery tool to find shows by location, date, genre, or artist. Enable location services for personalized recommendations, or browse by entering your city or zip code.

Question 16

Is ticket purchasing secure?

Accepted Answer

Yes, all transactions are processed through secure, PCI-compliant payment systems. We use industry-standard encryption and never store your payment information on our servers.

Question 17

Can I get refunds for tickets?

Accepted Answer

Refund policies vary by event and venue. Generally, refunds are available for cancelled events. Check the specific event's refund policy before purchasing. All policies are clearly displayed during checkout.

Question 18

How do I access my tickets?

Accepted Answer

Digital tickets are sent to your email and stored in your Bridge Live account. You can access them anytime through our website or mobile app. Some events also support mobile wallet integration.

Question 19

How does Bridge Live ticketing work?

Accepted Answer

Venues and artists can create events and sell tickets directly through Bridge Live. We handle payment processing, ticket delivery, and customer support. Attendees receive secure digital tickets via email.

Question 20

What are the ticketing fees?

Accepted Answer

Standard ticketing fees range from 2-4% plus payment processing. Fees can be absorbed by the event organizer or passed to customers. Volume discounts are available for high-ticket events.

Frequently Asked Questions

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